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  Disability insurance arrangements after the merger of CareSuper and Spirit Super

  20 December 2024

  Earlier in 2024, it was announced that CareSuper and Spirit Super would merge. Many members of both the original funds will hold disability insurance inside super like TPD, income protection and death benefits. CareSuper has announced that these insurance benefits will, for the most part, remain unchanged. However, it’s important for members to understand what effect, if any, the merger will have on their insurance benefits.

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  Death benefit claims and disputing decisions made by a super fund

  08 December 2024

  Claiming super and insurance benefits after the death of a loved one is usually relatively straightforward. If your relationship with the deceased is clear and not controversial, the benefit will usually be paid reasonably quickly, as long as no one else makes a claim. However, what happens when things are not straightforward with a death benefits claim?

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  What are the main reasons income protection claims get rejected?

  23 November 2024

  Income protection is great when the claim is accepted and payments commence but what are some of the reasons your income protection claim may be rejected?

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  Can I make multiple claims for income protection due to the same injury or illness?

  10 November 2024

  Income protection benefits pay you a monthly payment if you lose or suffer a drop in your income due to illness or injury. In this blog, we look at the how income protection benefits are calculated and what options you may have to claim on more than one income protection policy.

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  AFCA complaints against superannuation funds and insurers

  27 October 2024

  The Australian Financial Complaints Authority (AFCA) is the financial services ombudsman where you can lodge a complaint about the conduct of a financial services provider. AFCA is an alternative to the Court process. The decision makers are external to the super fund or insurer.

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  Understanding Australia’s proposed Scams Prevention Framework

  14 October 2024

  As more people use digital services, scams are becoming a bigger threat. With Australians using online platforms for banking and socialising, it’s important to have strong protections. The Australian Federal Government’s proposed Scams Prevention Framework aims to reduce scams and protect consumers.

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